Improvement

9 November, 2016

Webcast – Driving Effective CSI

Webcast – Driving Effective CSI at a Global Telco… a case study.   We invite you to hear Craig Lindley, former Manager, Service Management Office for a Global Telecommunications Provider share the challenges and rewards […]
25 January, 2016

Webcast – Why Bother Trying to Improve?

Why Bother Trying to Improve… When no one will pay for it?   How do you justify spending money on short-term initiatives to drive longer-term continual service improvement? Or what happens when an improvement plan […]