ITIL 4: The Latest News and Updates on Training

ITIL® 4 is the next iteration that will incorporate all of the best things from ITIL as it is known today and expand IT and service operations to a new level.

Moving from traditional process-led delivery, ITIL 4 will support faster quality and value driven delivery for people and organisations. ITIL 4 will retain many of the core elements that make ITIL so valuable to individuals and organisations today.

Change is a constant state and organisations are struggling to navigate it. ITIL 4 will contain best practice to support organisations in navigating this ongoing change. The certification scheme (shown below) outlines clear paths for practitioners to continue their ITIL journey.


ITIL 4 Foundation

The ITIL 4 Foundation Certificate is scheduled for release on the 28th of February 2019 and is the first course in the certification scheme to be released. Trainers around the world have recently attended “Train the Trainer” sessions for the Foundation Certificate, but all organisations are under strict Non Disclosure Agreements until the scheduled release date. 

What we also know is that there will be a large amount of new material in ITIL 4 Foundation.  The public Frequently Asked Questions document recommends that individuals who have completed the ITIL v3 Foundation should also attend the ITIL 4 Foundation if they wish to progress with other ITIL 4 modules in the future.  There will be no Foundation bridging exams that cover just the new material! AXELOS states “there are no direct like-for-like modules between the two certification schemes”. *Source 

Moving to ITIL 4: Your training pathway

Solisma will keep a close eye on the certification scheme. ITIL V3/2011 is still extremely relevant and aligns with all the ITSM tools out there in the market.  It will take some time for the large tool vendors to ‘re-align’ to ITIL 4, so individuals attending an ITIL 4 course early may not have an opportunity to practically apply what they have learned into their organisation just yet. 

AXELOS have stated that they will not discontinue ITIL V3/2011 (i.e. maintaining exams, publishing books or accrediting candidates) before June 2020.  In addition, your ITIL V3/2011 certification recognition will not expire – you can include this credential in your CV for life!  

If you are looking to move to ITIL 4, the following table outlines how current ITIL 2011 certificate holders can upgrade their certification to ITIL 4:

I currently hold an ITIL 2011 Foundation certificate:I am currently working towards my ITIL Expert 2011:I am an ITIL expert (2011):
You will have to sit the ITIL 4 exam when it becomes available (Feb 2019). As there is a lot of new material, we recommend you attend the ITIL 4 Foundation course in preparation for the exam.When you have achieved 17 credits in the ITIL 2011 stream you can complete the ITIL Managing Professional (MP) module & pass the exam when it becomes available in late 2019.Transition to ITIL 4 by completing the ITIL Managing Professional Transition (MP) module & pass the exam when it becomes available in late 2019.

If you hold a certification prior to V3, note that these have expired. If you require an ITIL certification you will need to upgrade to ITIL 2011 or ITIL 4.

Keeping you advised of progress

It is still early days, so Solisma will be keeping a close eye on the progress of the ITIL 4 certifications to ensure we continue to provide accurate, approved and timely information. It is our intention to provide this information to enable you to make informed decisions based on you and your organisation’s circumstances.  

For example, another training option for your consideration may be ISO/IEC 20000-1, the International Standard for Service Management, which was updated and released earlier this year.

If you have any concerns or would like to talk to one of our trainers on what is recommended for you and your organisation, please contact us.

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