Michael Nyhuis

25 February, 2016

ISO/IEC 20000 – Australia Snapshot

ISO/IEC 20000 – An Australian Snapshot Utilisation and Usage in Australia   It has been many years since ISO/IEC 20000 was first released and there has been a significant global uptake since then. In 2015 […]
25 January, 2016

Webcast – Why Bother Trying to Improve?

Why Bother Trying to Improve… When no one will pay for it?   How do you justify spending money on short-term initiatives to drive longer-term continual service improvement? Or what happens when an improvement plan […]
21 October, 2015

Webcast – ITSM Tool Health Check

ITSM Tool Health Check A Case Study   Is your ITSM tool no longer delivering optimal outcomes? Is your dilemma whether to ‘rip and replace’, or to fix and upgrade? Is your supporting ITSM tool […]
6 October, 2015

ISO/IEC 20000 Survey – Your Opinion Matters

ISO/IEC 20000 Survey Your Opinion Matters! It has been many years since ISO/IEC 20000 was first released and there has been a significant global uptake since then. Today, Solisma is conducting an industry survey to […]
15 July, 2015

Whitepaper – When Less is Really More

When Less is Really More This whitepaper presents practical options and approaches to balancing Quality, Value and Agility, especially at this time when many IT departments are still being asked to do more with less. […]
18 May, 2015
The Rust Report Solisma named in “Who’s Who of Aussie ICT” Solisma was nominated as a company to watch in the “Who’s Who of Aussie ICT”. For The Full News Article:
5 May, 2015

Finalist: Top Business Solution 2015

Service Improvement Manager – Top Business Solution 2015 Finalist Solisma’s Service Improvement Manager (SIM – service-improvement.com), was recently announced as one of the four finalists in the highly coveted CeBIT.AU Top Business Solution Award 2015. […]
24 April, 2015
ComputerWorld Service Management Innovation by Solisma Gets the Nod. Solisma’s Service improvement Manager acknowledged as one of the technology industry’s “best and brightest” solutions of 2015 by CeBIT.AU’s annual awards judges… For The Full News […]