Education Services

Solisma is internationally recognised for the delivery of blended ITIL^® and ISO/IEC 20000 consulting and education services. We offer a flexible range of service management learning and capability development solutions to suit your specific business requirements.

Experiential Learning

ITSM and DevOps Simulations

We believe that a properly planned and executed educational programme that combines quality instructor-based education, practical application and a service culture awareness are fundamental to delivering lasting change.

Helping to achieve this goal are our ITSM and DevOps Simulations that brings an experiential learning and fun perspective to Service Management & DevOps education.

Service Management MASTERclass

Solisma is the only organisation worldwide with the accreditation to deliver the ISO/IEC 20000 Service Management Masterclass. This course is designed for Senior Managers and individuals looking to deepen their service management knowledge and consulting expertise.

ISO/IEC 20000 Training

ITIL Training

ITIL^® Training

Service Management is a business-driven, holistic approach to the management of IT based on process frameworks and international standards such as ITIL^® and ISO/IEC 20000. Solisma is a leading provider of accredited ITIL training, with courses available at the Foundation level through to ITIL Expert.

Accredited Courseware Provider

Solisma is an Accredited Courseware Provider (ACP), offering a comprehensive range of high quality ITIL^® and ISO/IEC 20000 course material to Accredited Training Organizations (ATOs) in locations across the world. Course materials can be used by managed service providers and those with larger training needs.

Accredited Courseware

Blended Learning

Capability Improvement Manager

Capability Improvement - Made Easy! Capability Improvement Manager is a comprehensive online learning management portal designed by Service Management professionals, to develop the next generation of Service Management professionals.

Master Consultants and Trainers

All Solisma trainers hold ITIL^® Expert and ISO/IEC 20000 certifications and bring a wealth of related consulting expertise to the classroom. This enables students to gain the benefit of examples of practical industry best practice guidance being applied to current organisational challenges.

Quality Assured

Solisma is committed to the delivery of quality education using highly experienced expert trainers, comprehensive training materials and supporting administration. Quality is monitored carefully through course feedback forms and exams results. Your allocated Account Manager works with you to ensure that Solisma meet the required outcomes based on your organisational needs.

Ongoing Partnership

To help ensure the success of your Service Improvement initiatives, Solisma offers consulting and education services and industry thought leadership across a range of related management systems, frameworks and standards. We have a philosophy of ongoing partnership to equip, enable and support you to achieve your Service Management goals.

Get Started Today

We welcome the opportunity to discussion your IT Service Management related training requirements. Contact us today to talk to our experienced team.

ITIL^® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.