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Resources

Related Links


IT Service Management (ITSM)

 ITIL Website
   www.itil.com

 IT Service Management Forum (itSMF)
   www.itsmf.org

 IT Service Capability Maturity Model
   www.itservicecmm.org

 G2G3 (Polestar ITSM Simulation)
   www.g2g3.com

 Service Improvement Manager (Assessments and Continual Improvement)
   service-improvement.com



ICT Governance

 IT Governance Institute (ITGI)
   www.itgi.org

 Information Systems Audit and Control Association (ISACA)
   www.isaca.org

 COBIT (ISACA Website)
   www.isaca.org/cobit

 COBIT User Forum
   www.controlit.org



Business/Process Improvement

 Six Sigma Portal - Process Improvement and Control
   www.isixsigma.com

 sevenism - Systematic Business Improvement
   www.7sim.com.au

 Service Improvement Manager (Assessments and Continual Improvement)
   service-improvement.com



Project Management

 Project Management Institute
   www.pmi.org

 PRINCE2 Project Management Methodology
   www.prince-officialsite.com

 Managing Successful Programmes (MSP)
   www.msp-officialsite.com



International & Australian Standards

 ISO Website (Home of the ITSM Standard - ISO/IEC 20000)
   www.iso.org

 Standards Australia
   www.standards.com.au

 

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Portfolio Highlights

Service Improvement Manager
Process Improvement Made Simple
Business Service Excellence
Deliver Real Business Value from IT
ISO/IEC 20000 Consultant
Service Management Masterclass
ITIL Training Courses
Comprehensive ITIL Course Portfolio
PoleStar ITSM Simulation
Experiential Learning at its Best
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Solisma is a leading provider of integrated Service Management solutions that help you deliver real business value from IT. We offer a complete range of assessment, consulting and education services that provide you with a clear path to achieving business service excellence.