Insight

22 August, 2018

New format, big changes to ISO/IEC 20000-1

  If you’ve been following the news, you may have seen that the third edition of the International Standard for Service Management is due to be released next month.  So what are the changes being […]
23 May, 2018

Wrap-Up: ISACA Oceania CACS Conference

After a very busy 2 days in Melbourne at ISACA’s Oceania CACS Conference last week, the Solisma team have returned to the office full of new thinking, new approaches, new ideas (and many new friends) from […]
21 May, 2018

Request a no-obligation demonstration of SIM

   
20 February, 2018

Whitepaper – Metrics, Risks, Controls… a new era

IT organisations measure far too many things that have little or no value.  But what metrics are meaningful and effective? This whitepaper provides an insightful look at meaningful metrics and points you towards the tools […]
17 May, 2017

Case Study – Johnson & Johnson

A Change Management Case Study – Johnson & Johnson  Hear how Johnson & Johnson, an organisation known worldwide, focused on organisational change management and communications to deliver their transformation project on time and within budget. […]
9 November, 2016

Webcast – Driving Effective CSI

Webcast – Driving Effective CSI at a Global Telco… a case study.   We invite you to hear Craig Lindley, former Manager, Service Management Office for a Global Telecommunications Provider share the challenges and rewards […]
25 February, 2016

ISO/IEC 20000 – Australia Snapshot

ISO/IEC 20000 – An Australian Snapshot Utilisation and Usage in Australia   It has been many years since ISO/IEC 20000 was first released and there has been a significant global uptake since then. In 2015 […]
25 January, 2016

Webcast – Why Bother Trying to Improve?

Why Bother Trying to Improve… When no one will pay for it?   How do you justify spending money on short-term initiatives to drive longer-term continual service improvement? Or what happens when an improvement plan […]