|Service Management MASTERclass|
|Date:||18 Jun 2012 - 22 Jun 2012|
|Time:||08:30 - 05:00|
|Registration open from:||18 Oct 2011 - 15 Jun 2012|
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The Service Management Masterclass is a comprehensive education package dedicated to teaching and equipping IT managers and consultants with the knowledge, skills, tools and experience required to become experts in the field of IT Service Management.
This course focuses ISO/IEC 20000 and using frameworks such as ITIL to plan, implement and maintain a world-class service management system.
A more detailed introduction to this course is available here.