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Education

The registration period is from 18 Oct 2011 to 15 Jun 2012
Service Management MASTERclass

Event Summary:

Date: 18 Jun 2012 - 22 Jun 2012
Time: 08:30 - 05:00
Where: Sydney CBD

Sydney, 2000
Registration open from: 18 Oct 2011 - 15 Jun 2012

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Event description:

The Service Management Masterclass is a comprehensive education package dedicated to teaching and equipping IT managers and consultants with the knowledge, skills, tools and experience required to become experts in the field of IT Service Management.

This course focuses ISO/IEC 20000 and using frameworks such as ITIL to plan, implement and maintain a world-class service management system.

A more detailed introduction to this course is available here. 

Registration:
Select Qty Registration Details Fee
Course Fee
( Registration includes student workbook, the ISO/IEC 20000 Foundation exam and ISO/IEC 20000 Implementation leader exam. ) 		$ 4,350.00
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Company Profile

Solisma is a leading provider of integrated Service Management solutions that help you deliver real business value from IT. We offer a complete range of assessment, consulting and education services that provide you with a clear path to achieving business service excellence.