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Education

The registration period is from 17 Oct 2011 to 06 Jul 2012
ITIL Capability - OSA

Event Summary:

Date: 09 Jul 2012 - 13 Jul 2012
Time: 08:30 - 05:00
Where: Brisbane CBD

Brisbane, 7000
Registration open from: 17 Oct 2011 - 06 Jul 2012

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Event description:

This course is suitable for those working in Service Desk, 2nd and 3rd level support and operations such as the data centre and operations control.  The course provides best-practice knowledge and skills in the processes for managing incidents, service requests, events, problems and access requests.

Registration:

Select Qty Registration Details Fee
Course Fee
( Registration includes student workbook and exam. )
$ 3,850.00
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Company Profile

Solisma is a leading provider of integrated Service Management solutions that help you deliver real business value from IT. We offer a complete range of assessment, consulting and education services that provide you with a clear path to achieving business service excellence.