The registration period is from 17 Oct 2011 to 13 Jul 2012
Event Summary: |
| Date: |
16 Jul 2012 - 20 Jul 2012 |
| Time: |
08:30 - 05:00
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| Where: |
Adelaide CBD
Adelaide, 5000
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| Registration open from: |
17 Oct 2011 - 13 Jul 2012 |
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Event description: |
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This course is suitable for those working in Service Desk, 2nd and 3rd level support and operations such as the data centre and operations control. The course provides best-practice knowledge and skills in the processes for managing incidents, service requests, events, problems and access requests. |
Company Profile
Solisma is a leading provider of integrated Service Management solutions that help you deliver real business value from IT. We offer a complete range of assessment, consulting and education services that provide you with a clear path to achieving business service excellence.