ITSM Awareness Simulations
We believe that a properly planned and executed educational programme that combines quality instructor-based education, practical application and a service culture awareness are fundamental to delivering lasting change. Helping to achieve this goal is our ITSM Simulation that brings an experiential learning and fun perspective to Service Management education.
Service Management is a business-driven, holistic approach to the management of IT based on process frameworks and international standards such as ITIL® and ISO/IEC 20000. Solisma is a leading provider of accredited ITIL training, with courses available at the Foundation level through to ITIL Expert.
Accredited Courseware Provider
Solisma is an Accredited Courseware Provider (ACP), offering a comprehensive range of high quality ITIL® and ISO/IEC 20000 course material to Accredited Training Organizations (ATOs) in locations across the world. Course materials can be used by managed service providers and those with larger training needs.
Master Consultants and TrainersAll Solisma trainers hold ITIL® Expert and ISO/IEC 20000 certifications and bring a wealth of related consulting expertise to the classroom. This enables students to gain the benefit of examples of practical industry best practice guidance being applied to current organisational challenges.
Quality AssuredSolisma is committed to the delivery of quality education using highly experienced expert trainers, comprehensive training materials and supporting administration. Quality is monitored carefully through course feedback forms and exams results. Your allocated Account Manager works with you to ensure that Solisma meet the required outcomes based on your organisational needs.
Ongoing PartnershipTo help ensure the success of your Service Improvement initiatives, Solisma offers consulting and education services and industry thought leadership across a range of related management systems, frameworks and standards. We have a philosophy of ongoing partnership to equip, enable and support you to achieve your Service Management goals.
Get Started TodayWe welcome the opportunity to discussion your IT Service Management related training requirements. Contact us today to talk to our experienced team.
ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.