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SAFEstart Many organisations recognise the benefits that are gained through the adoption of best practices for the management of IT. However, knowing where to start with any improvement initiative can quite often be a challenging and difficult task. Our SAFEstart service offering combines a range of assessments, analysis, planning and design workshops, training courses and coaching services into a simple cost-effective implementation model that you can use to improve your IT service delivery and manage cultural change. SAFEstart is based upon the Service Assurance Framework of Excellence (SAFE) which combines best practice quality, process and governance frameworks such as ITIL® and COBIT® into a single cohesive roadmap for achieving Business Service Excellence through IT Service Management. Whether you are simply looking to benchmark your current processes against one or more frameworks or you are considering standards certification, we provide you with a complete end-to-end service that it tailored to your specific business needs. Our ApproachOur assessment and implementation approach is based upon tried and proven continual improvement and quality management models that ensure the lasting success of each project we undertake. 
The Solisma Assessment & Implementation Model (AIM) |
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Our SAFEstart assessment, analysis, planning and design workshops provide you with a clearly defined service improvement plan and practical implementation strategy that will significantly improve the success of your IT service improvement initiative.
Consulting SAFEstart
Service Improvement
Company Profile
Solisma is a leading provider of integrated Service Management solutions that help you deliver real business value from IT. We offer a complete range of assessment, consulting and education services that provide you with a clear path to achieving business service excellence.
