solisma

Infrastructure Management

In an increasingly complex and demanding environment, IT must deliver a high-performance enterprise architecture that is not only resilient and scalable, but will also support the needs of the business in a sustainable manner and at a cost that the business can afford.

Having worked across a broad range of industry sectors, our consulting team brings a wealth of knowledge and hands-on experience with numerous IT management standards, processes and tools.  We can provide you with an independent analysis, best practice guidance and implementation support to enable you to effectively integrate and manage your infrastructure and application management processes, tools and technology. 


Our Services

  • ICT Infrastructure Management assessments
  • Creation of ICT policies, plans and architecture designs
  • ICT infrastructure monitoring and management solutions
  • Business Service Management (BSM) process & technology solutions
  • Independent consulting services and advice

Benefits to the Business

  • Business and ICT strategies are closely aligned and integrated
  • ICT solutions are better aligned with business requirements
  • Improved ICT quality, performance and availability
  • Reduced Total Cost of Ownership (TCO) of ICT
  • Less adverse impact of changes on the quality of ICT
  • Reduced risk of failure, minimising the effect of such failure

Benefits for IT

  • Strong integration and support for IT Service Management
  • Changes to ICT Infrastructure are better managed
  • Problems can be identified and dealt with quickly
  • Early detection of potential capacity & availability issues
  • Better informed decisions & effective use of key personnel
  • Reduced risk of not meeting business commitments
 

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Service Improvement

Company Profile

Solisma is a leading provider of integrated Service Management solutions that help you deliver real business value from IT. We offer a complete range of assessment, consulting and education services that provide you with a clear path to achieving business service excellence.