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Application Management
Application Management describes the overall handling, or management, of an application as it progresses through its entire lifecycle. More than simply managing development activities, application management also addresses issues relating to ongoing support and maintenance when it goes live. The IT Infrastructure Library (ITIL) provides valuable guidance for effective application management.
A Gartner report reveals that nearly 80% of all production outages occur as a result of operator error (40%) or application failures (40%), with only 20% of outages actually caused by an underlying operating system or hardware failure. Clearly, there is a real need for good integration between Application, Infrastructure and Service Management to ensure that applications are developed, deployed and supported to meet business requirements in a quality-controlled and cost-effective manner.
Our Services
- Assessment of existing Application Management processes
- Best practice ITIL guidance with regard to Application Management
- Provision of quality and performance software testing tools and services
- Application management, project management and development services
Benefits to the Business
- Quality IT Services provided to the business
- Reduced time to market for service changes
- Applications are designed to meet business requirements
- Development costs are aligned with key business drivers
- Reduced risk of applications not meeting requirements
Benefits for IT
- Proper management of the entire Application Lifecycle
- Reduced number of outages caused by application failure
- Good process integration for ongoing application support
- Testing tools adequate to support application development
- More efficient IT development and support resources
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Consulting 
