solisma

About Us

Solisma is a leading provider of integrated Service Management solutions that bring effective alignment and integration between the business and IT.  We provide a range of consulting, assessment and education services to suit a wide range of businesses.  Not only do we offer an independent and integrated approach to service management using best practice process and governance frameworks such as ITIL® , COBIT® and ISO/IEC 20000, but we also provide you with fully integrated technology solutions that support your business processes for the delivery of REAL business value.

 

Why Choose Solisma?

  • Business Focus: Our aim is to understand your business needs and equip you with the resources required to bring effective integration between your business and IT.  Our holistic and integrated approach to Service Management helps you to achieve true business service excellence.
  • Experience and Product Knowledge: Our consultants have a wealth of industry experience and possess a variety of industry recognised certifications.  We have consulted across a broad range of business sectors and implemented business process and technology solutions for numerous organisations worldwide.
  • Trust and Reliability: We firmly believe in ethical and professional excellence, with a commitment to delivering what we promise, when we promise it.

 

Portfolio Highlights

Consulting Services

  • Business Service Excellence
  • Business Continuity Planning
  • Business/IT Strategy and Planning
  • IT Performance and Service Quality
  • Governance and Compliance
  • Enterprise Architecture Design
  • Risk Management
  • Vendor-Independent Advice

 

Integrated Service Management Solutions

People

  • Service Culture Development
  • Education and Training Courses
  • Mentoring and Staff Development

Process

  • Process Assessments and Design
  • Standards and Policy Definition
  • Metrics and Performance Reporting

Products

  • Tool and Technology Assessments
  • IT Management Solutions
  • Implementation Services

Partners

  • Supplier Management
  • Strategic Outsourcing
  • Vendor Management

 

Education & Training

  • Cultural Development Programmes
  • Executive Overviews and Awareness Training Courses
  • Accredited Training Courses (ITIL® & ISO/IEC 20000)
  • Staff Development Workshops
 

You are here  : Home Company About Us

Service Improvement

Company Profile

Solisma is a leading provider of integrated Service Management solutions that help you deliver real business value from IT. We offer a complete range of assessment, consulting and education services that provide you with a clear path to achieving business service excellence.