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Service Improvement Manager

Continual Improvement Made Easy


Service Improvement Manager (SIM) is a complete cloud-based quality management solution that lets you accurately assess, measure and improve everything from processes, to services and systems.

Gain greater visibility and control. SIM gives you with ability to perform assessments against frameworks and standards like ITIL and ISO/IEC 20000, plan your improvement initiatives, assign tasks to your team, manage risks, track your performance, report on progress, plus much more.


  • Assess: Assess your capability and maturity against a wide range of industry standards and best practice frameworks
  • Baseline: Measure your compliance, capability and maturity, with an automatically-generated detailed gap assessment and improvement report
  • Benchmark: Compare your capability and maturity with your industry peers using our extensive global benchmarking database
  • Improve: Simplified improvement planning, execution, tracking and reporting. Ideal for individuals, teams and workgroups of any size

SIM brings together our years of consulting experience and extensive knowledge into a complete cloud-based solution that lets you measure, manage and improve your processes in a pragmatic and cost-effective way.

To find out more and see a demo, visit:
Service-Improvement.com
 

Service Improvement

A complete management system solution for everyone with a passion for quality

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Portfolio Highlights

Service Improvement Manager
Process Improvement Made Simple
Business Service Excellence
Deliver Real Business Value from IT
ISO/IEC 20000 Consultant
Service Management Masterclass
ITIL Training Courses
Comprehensive ITIL Course Portfolio
PoleStar ITSM Simulation
Experiential Learning at its Best
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Company Profile

Solisma is a leading provider of integrated Service Management solutions that help you deliver real business value from IT. We offer a complete range of assessment, consulting and education services that provide you with a clear path to achieving business service excellence.