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Service Improvement Manager "The world's most comprehensive self-assessment solution"
Service Improvement Manager (SIM) is a revolutionary self-assessment solution that not only lets you determine the compliance and maturity of your processes according to standards such as ISO/IEC 20000, but also automatically provides comparative benchmark data and advises which areas require improvement next.
Regardless of whether you are currently implementing ITIL® or ISO/IEC 20000 best practices, SIM provides you with the ability to complete a full IT Service Management assessment and continually manage your improvements in order to drive real business service excellence. To learn more about SIM and how it compares to other assessment solutions, please click on the button below: |
Solisma is a leading provider of integrated Service Management solutions that help you deliver real business value from IT. We offer a complete range of assessment, consulting and education services that provide you with a clear path to achieving business service excellence.