Service Improvement Manager: a self-assessment solution that measures the maturity of your ITIL & ISO/IEC 20000 processes:
- Assess: Consultant-led or self-managed assessments
- Baseline: Accurately measure process compliance & maturity
- Benchmark: Compare your maturity against the others
- Improve: Automatically generated improvement activities
Conducting an assessment was never this easy...
The ISO/IEC 20000 Consultant Masterclass offers you the most comprehensive training available for IT Service Management:
- Become a certified ISO/IEC 20000 consultant
- Learn how to conduct your own ITSM assessments
- Develop the skills of a seasoned professional
- Comprehensive documentation templates included
Book your place on a Masterclass today...
Service Spotlight
Service Improvement Manager
ITIL & ISO/IEC 20000 Assessments
ITIL & ISO/IEC 20000 Assessments
ISO/IEC 20000 Implementation
ITSM Masterclass Course Launched
Accredited Courseware ProviderITSM Masterclass Course Launched
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Company Profile
Solisma is a leading provider of integrated Service Management solutions that help you deliver real business value from IT. We offer a complete range of assessment, consulting and education services that provide you with a clear path to achieving business service excellence.
