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Service Improvement Manager: a complete management system solution for everyone with a passion for quality

  • Assess: Consultant-led or self-managed assessments
  • Baseline: Accurately measure process compliance & maturity
  • Benchmark: Compare your maturity scores with your peers
  • Improve: Automatically generated improvement activities

Process improvement has never been this easy...




The ISO/IEC 20000 Consultant Masterclass offers you the most comprehensive training available for IT Service Management:

  • Become a certified ISO/IEC 20000 implementation leader
  • Learn how to conduct your own ITSM assessments
  • Develop the skills of a seasoned professional
  • Comprehensive plans & documentation templates included

Book your place on a Masterclass today...




Service Spotlight

Service Improvement Manager
Continual Improvement Made Easy
ISO/IEC 20000 Implementation
ITSM Masterclass Course
Accredited Courseware Provider
Premium quality courses available


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Solisma is a leading provider of integrated Service Management solutions that help you deliver real business value from IT. We offer a complete range of assessment, consulting and education services that provide you with a clear path to achieving business service excellence.